Frequently Asked Questions
Answers to common questions about EbraTech products, accounts, subscriptions, and support.
General Questions
How do I get support for a product?
Visit the Support page or the specific product's detail page for a direct support link.
Can I change or cancel my plan?
Yes — manage your subscriptions from your Customer Dashboard. See the Refund Policy for cancellation details.
Do you offer free plans?
Some products include a free plan — check each product's Pricing section for details.
Do I need an account to use EbraTech products?
Some products may provide basic features without an account, while account-based features and subscriptions may require registration.
How do subscriptions work?
Subscription availability and billing periods depend on the product and plan you choose. Check the product's Pricing section for current details.
How do refunds work?
Refund eligibility depends on the product and applicable policy. Please review the Refund Policy or contact Support if you have a question about a specific purchase.
How does EbraTech handle my information?
EbraTech is designed to collect and use only the information necessary to provide its products, accounts, subscriptions, and support services. See the Privacy Policy for details.
AI Secretary
What is AI Secretary?
AI Secretary is a lightweight browser extension that helps you work faster with AI through prompt, text, conversation, and quick-action tools.
How does AI Secretary work?
AI Secretary helps you prepare and manage prompts, work with selected text, organize useful conversations, and access common AI actions directly from your browser.
Is AI Secretary an AI model?
No. AI Secretary is a productivity tool that works alongside your existing AI services rather than being an AI model itself.
Can I use AI Secretary with my existing AI services?
Yes. AI Secretary is designed to work alongside your existing AI services and help you manage your AI workflow more efficiently.
Can I create my own prompts?
Yes. You can create, save, reuse, and organize your own prompts.
Can I work with text from webpages?
Yes. You can select text on webpages and use AI Secretary's available text tools to work with it.
Does AI Secretary store my browsing history?
No. AI Secretary does not require your complete browsing history and is designed to keep personal prompts and useful information local whenever possible.
Does AI Secretary send my webpage content to EbraTech?
No. AI Secretary is designed to process webpage content locally. EbraTech only receives information necessary for features such as account and subscription management.
Do I need an internet connection?
An internet connection may be required for online features and AI-powered workflows. Some local productivity features can work without sending your personal information to EbraTech.
Who can use AI Secretary?
AI Secretary is designed for anyone who regularly uses AI for work, study, research, writing, development, or everyday tasks.